The human nature of failure & resiliency

Abstract

Projects fail in droves. Systems hiccup and hours of downtime follows. Screws fall out all the time; the world is an imperfect place. We talk a lot about building resilient systems, but all systems are (at least for now) built by humans. Humans who have been making the same types of mistakes for thousands of years. Just because failure happens doesn’t mean we can’t do our best to prevent it or—at the very least—to minimize the damage when it does. As a matter of fact, embracing failure can be one of the best things you do for your system. Failure is a vital part of evolution. By learning to love failure we learn how to take the next step forward. This talk distills over 3000 pages of failure research into 40 minutes of knowledge about the human factors of failure, how it can be recognised, and how you can work around and with it to create more resilient systems.

Presented by

    VM (Vicky) Brasseur

    VM (aka Vicky) spent most of her 20+ years in the tech industry leading software development departments and teams, and providing technical management and leadership consulting for small and medium businesses. Now she leverages nearly 30 years of free and open source software experience and a strong business and management background to advise companies about free/open source, technology, community, business, and the intersections between them. She is the author of Forge Your Future with Open Source, the first book to detail how to contribute to free and open source software projects. Think of it as the missing manual of open source contributions and community participation. The book is published by The Pragmatic Programmers and is now available at https://fossforge.com. Vicky is the Vice President of the Open Source Initiative, a moderator and author for opensource.com, an author for Linux Journal, and a frequent and popular speaker at free/open source conferences and events. She's the proud winner of the Perl White Camel Award (2014) and the O’Reilly Open Source Award (2016). She blogs about free/open source, business, and technical management at https://anonymoushash.vmbrasseur.com/.